Last updated: 7 September 2026
Who is responsible for your information?
Brainsoft Limited is responsible for the personal information you provide through this website. To ask a question about your information or make a privacy request, use our contact form and describe your request in the message field.
Information you send us
Our enquiry form asks for your first name, email address and a description of your project. You may also provide your last name, company, budget range and website. Please do not include passwords, confidential records or sensitive personal information.
Why we use it
We use your information to respond to your enquiry, understand your requirements and discuss potential services. Where you ask us to take steps towards a contract, that is the basis for processing your enquiry. For other business enquiries, we rely on our legitimate interest in responding to people who contact us about our services.
Submitting the form does not subscribe you to a marketing list.
How your enquiry is delivered
The contact form uses EmailJS to deliver your message to us. Your submitted details are passed to that service when you send the form and are handled by the email providers involved in delivery. See the EmailJS privacy policy for information about its processing and international data handling.
Website hosting providers may process technical information such as IP addresses and request logs to deliver and protect the site.
Cookies and analytics
This website’s application does not set analytics or advertising cookies and does not include visitor analytics or advertising tracking scripts. The enquiry form sends information to EmailJS only when you submit it. Third-party services and hosting infrastructure may process technical request information.
How long information is kept
We keep enquiry information for as long as it is needed to respond, manage any resulting business relationship and meet relevant record-keeping obligations. The appropriate period depends on whether the enquiry progresses to a project and whether records are needed to resolve a question or dispute. You can contact us to ask about the information held in relation to your enquiry.
Your choices and rights
Depending on the circumstances, you may have rights to access, correct or erase your information, restrict processing, object to processing based on legitimate interests, or receive information in a portable format. Contact us through the enquiry form to make a request.
You can also raise a concern with the Information Commissioner’s Office.
Changes to this notice
We will update this page if the website’s data handling changes. The date above indicates the most recent update.